Frequently Asked Questions
Everything you need to know about your FLORE FLORE experience.
What is the FLORE FLORE approach to fabric and quality?
Our collections are crafted from high-quality organic cotton and premium jersey, designed for longevity and a perfect fit. We focus on essential silhouettes that serve as the foundation of a modern wardrobe.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within Europe and 5-10 business days for international destinations. You will receive a tracking link via email as soon as your order is dispatched.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.
How do I find my correct size?
Each product page includes a detailed size guide. Our pieces are generally true to size, but if you prefer a more relaxed fit, we recommend sizing up. For specific measurements, please contact our customer care team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.